Shipping & Returns
Last updated: August 14, 2026
Please read before ordering: NutritionLabs is an independent marketing affiliate. We do not process orders, hold inventory, ship products, or handle payments. When you click a link on this Site and complete a purchase, your order is placed and fulfilled entirely by the third-party merchant, and your transaction is subject to that merchant's own shipping, delivery, and return policy, not ours.
1. Order Placement & Fulfillment
All products featured on this Site are sold and shipped by independent third-party merchants. Once you leave this Site through an affiliate link, order confirmation, tracking information, and delivery updates will be provided directly by the merchant via the email address you provide at their checkout.
2. Shipping Times & Carriers
Shipping methods, carriers, estimated delivery windows, and international customs handling are determined solely by the merchant fulfilling your order and may vary by destination country, product availability, and carrier conditions. Please refer to the shipping information provided on the merchant's checkout page or order confirmation email for accurate delivery estimates.
3. International Orders, Duties & Customs
If you are ordering from outside the merchant's country of origin, your order may be subject to import duties, taxes, or customs fees imposed by your local authorities. These charges, if any, are the responsibility of the customer and are outside the control of both NutritionLabs and the merchant.
4. Returns & Refunds
Because NutritionLabs does not sell or ship any product, all returns, exchanges, and refund requests must be submitted directly to the merchant that processed your order, in accordance with their published return policy. Return windows, restocking fees, and eligibility criteria (such as unopened packaging or trial-period terms) are set exclusively by that merchant.
We recommend reviewing the merchant's refund policy before completing your purchase, and retaining your order confirmation number for reference when contacting their support team.
5. Order Issues, Damaged or Missing Items
If your order arrives damaged, incomplete, or does not arrive at all, please contact the merchant's customer support team directly using the contact details provided in your order confirmation email. As an affiliate publisher, NutritionLabs has no access to order records, payment systems, or fulfillment data and cannot process claims on the merchant's behalf.
6. How to Find Merchant Contact Information
Merchant support contact details are typically included in:
- Your order confirmation email, sent immediately after checkout;
- The receipt or invoice from your payment processor;
- The “Contact” or “Support” page on the merchant's own website.
7. Our Role in Resolving Issues
While we are not able to process refunds or shipments, we're happy to help point you toward the correct merchant support channel if you're having trouble locating it. Reach out to us at contact@nutritionlabs.shop and we'll do our best to assist.
8. Changes to This Policy
We may update this page periodically to reflect changes in the merchants or programs we promote. Please check back for the latest version before making a purchase.